Admissions Specialist I

Job Code: 1191                                        
Department: Admissions
Division: Student Affairs
Reports to: Director of Admissions and First Year Experience
Positions Supervised: None
Location: Main Campus

Serve as the main contact for all admissions and enrollment related questions for Kansas City Kansas Community College. Oversee the Admissions front desk by providing professional customer service to our prospective, current, and international students, as well as the community, faculty, staff, and administration. Schedule meetings for the admissions team and serve as the point of contact for admissions conference room reservations. Assist international students with admissions. Contribute to other various projects as they arise and provide support to the Director of Admissions and First Year Experience. If applicable, serve as a translator for Spanish speaking students.  

• Provide excellent customer service to prospective students/families, current students, international students, staff, and faculty sharing general information and referrals for services to appropriate college personnel, divisions, or departments.
• Serve as a resource to domestic and international students, faculty, and staff regarding the admissions process, international student requirements, and the enrollment process including applications for admission, financial aid, placement testing, student support services, and the location of campus offices.
• Assist students with the completion of applications and questions regarding the application process/status.
• Assist with international admissions.
• Promptly and professionally, answer phone calls and respond to admissions inbox email inquiries with accurate information.
• Process applications for admissions.
• Process HB2145 forms.
• Update the admissions and KCKCC campus (AdAstra) calendar with KCKCC campus-related events, student visits, tours, and campus activities/events.
• Maintain a current and updated list of college personnel and contact information.
• Produce the informational PowerPoint presentation for the Admissions Office lobby.
• Process and distribute incoming/outgoing mail.
• Receive, scan, and link student documents.
• Enter prospective student information into the admissions databases/systems.
• Generate student and student worker IDs.
• Ensure out of office responses are in place during college closings.
• Knowledge of admissions policies, procedures, and practices specific to the academic catalog, day/week regarding enrollment, drop/adds, withdrawals.
• Oversee inventory of office supply and promotional materials.
• Maintain confidentiality of student records and compliance with FERPA and other federal regulations.
• Assist with campus tours and college promotional events as needed.
• Operate the KCKCC operator system, maintain various voice message associated with holidays and College closings, and ensure correct contact extension information.
• Translation of promotional materials and other documents.
• Provide direct support to the Director of Admissions and First Year Experience.
• Perform other duties as assigned by the Director of Admissions and First Year Experience.

Minimum Qualifications and/or Education

• High school diploma or GED equivalent.
• Two (2) years of customer service experience.

Preferred Qualifications and/or Education

• Associates Degree.
• Experience working in a professional office setting.
• Bilingual, Spanish speaking.
• Admissions experience.
• Knowledge of a higher educational system, especially community college atmosphere.

While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, and sit. While performing the duties of this job, the employee may occasionally push or lift items.

40 hours per week, during Admissions regular hours of Monday – Thursday, 8:00 am – 6:00 pm and Friday 8:00 am – 4:30 pm. Must be able to work a variable schedule/hours to meet operational needs. May require evening and weekend hours.

Pay grade level: Grade 11
Compensation: $33,958 - $42,448    
Employee category: Staff
Position Type: Full-Time
FLSA status: Non-Exempt
 

Visit www.kckcc.edu and click on CAREERS for a list of available positions.

• Read the job announcement carefully noting the initial screening date, minimum qualifications, and required information. Note that information contained in your application materials will be used to determine if you meet the minimum qualifications for the position. Make sure you complete/submit all the documents listed as required.
• During the application process, unofficial transcripts may be submitted. However, please note that upon selection for hire, you will be required to submit official transcripts.
• Ensure that your transcripts show that a degree was awarded or conferred if you are stating that it is your highest level of education completed. If you certify your level of education and it cannot be verified from your transcript(s), your application may not be referred to the selection committee.   
• Foreign degrees are acceptable provided they have been translated and/or shown to have equivalency to a United States: Associate, Bachelor, Master, or Doctorate level degree.
• Documentation verifying completion of a degree, course work within a discipline, or other educational criteria should be electronically attached (uploaded) to your application.
• Three (3) professional references with phone number and email addresses are required.
• A college selection committee is responsible for application review and interviews. The final candidate(s) selected to be hired will be made by the hiring manager.
• Successful completion of a background check on all persons recommended for employment is required Individual hiring departments may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process.

***This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised upon development of other duties and changes in responsibilities.

EOE/M/F/Vet/Disabled