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Director of Student Financial Aid
Title:Director of Student Financial Aid
Department:Student Financial Aid
Type:Full-Time Staff
Location:Main Campus
Initial Screening:01/23/2023

 Director of Student Financial Aid

Job Classification

Pay grade level: Grade 17
Compensation: Minimum – $68,830 Midpoint - $86,038 Maximum - $103,245. Compensation will be commensurate with education and experience.
Employee category: Staff
Position Type: Full-Time
FLSA status: Exempt


Position Details

Job Code: SA051FTEDIR
Department: Student Financial Aid
Division: Student Affairs and Enrollment Management
Reports to: Vice President for Student Affairs and Enrollment Management
Positions Supervised: Assistant Director of Financial Aid, Financial Aid Coordinators, Financial Aid Specialists
Location: Primarily Main Campus, but any other college location as assigned by the appropriate administrator


Job Purpose

The Director of Student Financial Aid provides vision and leadership for Kansas City Kansas Community College's (KCKCC) student financial aid programming, services, and federal and state compliance. The Director actively and strategically leads, creates, implements, monitors, and evaluates programs and services that facilitate student success and retention planning components of the KCKCC Strategic Enrollment Management Plan related to student financial wellness.

The individual appreciates shared governance and working in a diverse environment. This position reports to the Vice President for Student Affairs and Enrollment Management (SAEM). The Director is a member of the SAEM leadership team to ensure that the KCKCC strategy for student success and retention aligns with the College's mission, vision, values, and strategic direction.


Position Description

  • Lead and develop Student Financial Aid's daily operations that include but are not limited to developing, implementing, and articulating all federal, state, institutional, and privately funded financial aid programs and loan default prevention.
  • Responsible for developing, selecting, hiring, training, and supervising Student Financial Aid staff.
  • Maintain high customer service standards and develop a system of staff accountability related to student financial aid and financial wellness high-impact practices.
  • Responsible for KCKCC's compliance with federal, state, private, and College student financial aid regulations and programs. This includes, but is not limited to, ensuring that the College has exception-free Financial Aid audits and program reviews, annual federal and state reporting requirements are met, and interpreting and applying all federal laws and regulations; college policies and regulations; and state regulations relating to the delivery of student financial aid.
  • Assume a leadership role in KCKCC's strategic enrollment management plan consistent with college priorities, goals, and high-impact financial aid practices that contribute to student success and financial well-being.
  • Work collaboratively within SAEM and with leadership across the campus to analyze, communicate, and provide financial aid recommendations for effective student success and progression toward earning a degree or certificate.
  • Develop, execute, and access office policies, procedures, and data processing and technology systems of Student Financial Aid that support the College, division, and departmental strategies and goals.
  • Keep abreast of national trends by attending workshops, and conferences, maintaining appropriate memberships, and other professional development opportunities.
  • As assigned, liaison with national, regional, state, and local organizations promoting best student financial aid practices to the College community.
  • Actively partner with the Vice President of Academic Affairs, divisional deans, and other critical academic constituents to support student learning and enrollment goals.
  • Other duties as assigned by the Vice President for Student Affairs and Enrollment Management consistent with the College and SAEM strategic priorities and goals.

Knowledge, Skills, and Abilities

  • Possess strong written and oral communication skills.
  • Must demonstrate an understanding of the role of student financial aid programs, services, and compliance at the community college level.
  • Have a demonstrated in-depth knowledge of a diverse and broad range of financial aid, scholarships, student employment programs, services, resources, and relevant guidelines to ensure student access to services.
  • The capacity to represent the College at local agencies/organizations activities and group meetings.
  • Must demonstrate a commitment to and ability to work with a diverse student, faculty, and staff population.
  • Must demonstrate a commitment to inclusive practices that promote social justice and equity.
  • High energy, self-starter who can work with minimal supervision.
  • Ability to develop and maintain excellent working relationships and establish credibility with all levels of students, faculty, and staff in the organization.
  • Detail-oriented.
  • Working knowledge of Microsoft Office 365 applications.
  • Ability to manage several projects with multiple deadlines simultaneously.

Position Qualifications and/or Education

Minimum Qualifications and/or Education

  • Master's degree in education, counseling, student development, social work, or a related field.
    Bachelor’s degree in education, counseling, student development, social work, or a related field AND certified Financial Aid Administrator credential through the National Association of Student Financial Aid Administrators (NASFAA).
  • Two (2) years of student financial aid experience in a postsecondary institutional setting.
  • Two (2) years of supervisory experience in a postsecondary institutional setting.
  • May not default on a federal student loan and/or owe an overpayment on a federal student aid grant.

Preferred Qualifications and/or Education

  • Five (5) years of supervisory experience in a postsecondary institutional setting.
  • Five (5) years of progressive student financial aid experience in a postsecondary institutional setting.
  • Demonstrated experience working with the US Department of Education or related compliance reports and audits.
  • Experience working within a community or two-year college setting.
  • Experience within a higher education institution working with a student population with a highly diverse, first-generation, and financially fragile population.
  • Multilingual writing and speaking proficiency.

Physical Requirements

While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and occasionally push or lift items. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Schedule

 Assigned 40-hour work week during Monday – Friday 8:00 A.M. - 6:00 P.M. Must be able to work a variable schedule/hour to meet operational needs. May require evening and weekend hours. 


To Apply 

Visit and click on CAREERS for a list of available positions.

  • Read the job announcement carefully noting the initial screening date, minimum qualifications, and required information. Note that information contained in your application materials will be used to determine if you meet the minimum qualifications for the position. Make sure you complete/submit all the documents listed as required.
  • If the position lists a required transcript (during the application process) unofficial transcripts may be submitted. However, please note that upon selection for hire, you will be required to submit official transcripts.
  • Ensure that your transcripts show that a degree was awarded or conferred if you are stating that it is your highest level of education completed. If you certify your level of education and it cannot be verified from your transcript(s), your application may not be referred to the selection committee.
  • Foreign degrees are acceptable provided they have been translated and/or shown to have equivalency to a United States: Associate, Bachelor, Master, or Doctorate level degree.
  • Documentation verifying completion of a degree, course work within a discipline, or other educational criteria should be electronically attached (uploaded) to your application.
  • Three (3) professional references with phone number and email addresses are required.
  • A college selection committee is responsible for application review and interviews. The final candidate(s) selected to be hired will be made by the hiring manager.
  • Successful completion of a background check on all persons recommended for employment is required Individual hiring departments may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process.

***This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised upon development of other duties and changes in responsibilities.

KCKCC is an Equal Opportunity and Affirmative Action Educational Institution

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