EMPLOYMENT OPPORTUNITY

Job title: Administrative Assistant I
Department: Student Success Center
Division: Student Affairs
Reports to: Dean of Enrollment Management
Supervises: n/a
Position type: Full time, 40 hours per week
FLSA Status: Non-Exempt
 

JOB PURPOSE:
To provide excellent front desk customer service to students and guests visiting Kansas City Kansas Community College (KCKCC) and provide administrative support to the Student Success advising team.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Customer Service including assisting students and guests in person, via email, and via phone
• Provide administrative support for team of Student Success Advisors
• Quick and accurate data entry and reporting via Excel and Access using Microsoft Office 365
• Serve as receptionist for the Student Success Center while consistently presenting a positive, upbeat, and helpful demeanor
• Process correspondence and documents for the personnel in the Student Success Center
• Prepare bulk mailings for the Student Success Center
• Maintain file system and perform regular filing duties of confidential student records as needed by the Student Success Center
• Maintain the general appearance of the reception area as well as informational materials
• Provide back-up assistance for placement testing when needed
• Act as a note taker for meetings, conferences, workshops, etc. as designated by the Lead Advisor
• Assist with enrollment services as assigned by the Lead Advisor of the Student Success Center
• Become familiar with various campus resources to provide informed assistance to students, college employees, and the public
• Maintain confidentiality of all information in the Student Success Center
• Perform data entry to maintain the electronic information system
• Order, maintain and organize office supplies in the supply room
• Train and supervise up to 2 work study students per semester
• Scan, link, and handle confidential student records such as unofficial transcripts
• Create, update, and maintain reports through Microsoft Teams as needed
• Assist in tasks as assigned by the Lead Advisor
• Manage and review advisor schedules including weekly absence report
• Other duties as assigned

REQUIRED QUALIFICATIONS AND/OR EDUCATION:

• High School diploma or GED equivalent
• One (1) year experience in student/customer service related role in an professional office setting
• Experience maintaining and working with various computer software programs including Microsoft Office Suites

PREFERRED QUALIFICATIONS AND/OR EDUCATION:

• Associate’s degree in Administrative Office Professional, Business Administration, or related area
• Two (2) or more years’ administrative assistance in higher education.
• Use of institution-specific software applications (ex: Ellucian, Perceptive Content, etc.)
• Experience with diverse populations of students
• Knowledge of a higher educational system, especially community college atmosphere
• Fluent in Spanish

SALARY RANGE: $30,437 - $38,046 annually will be commensurate with Education and Experience. 

WORK SCHEDULE:
Fall and Spring Semesters / Monday-Friday 8am-4:30pm or 9:30am-6pm (evening admin) 
Summer hours may vary / Monday – Thursday 7:30am-5:30pm (college closed Fridays June-July) 40 hours per week. Must be able to work a variable schedule/hours to meet operational needs. May require evening and weekend hours.

APPLICATION DEADLINE: Review of applications will begin October 21, 2019; the position will be open until filled.

PHYSICAL DEMANDS:
While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, and sit. While performing the duties of this job, the employee may occasionally push or lift items. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TO APPLY: Visit WWW.KCKCC.EDU and click on CAREERS for a list of available positions.

• Applicants are to thoroughly complete the online application (do not reference resume) and attach the required transcripts for this position.
• Uploading unofficial copies is sufficient to complete the online application process; they must reflect the degree awarded and conferral date.
• Three (3) professional references with phone number and email addresses are required.
• A college screening committee is responsible for application review and interviews. The final candidate(s) selected to be hired will be made by the hiring manager.
• Successful completion of a background check on all persons recommended for employment is required. Individual hiring departments may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised upon development of other duties and changes in responsibilities.

EOE/M/F/Vet/Disabled