Part-time Student Success Advisor – Student Success center

KCKCC is an Equal Opportunity/Affirmative Action Employer and encourages applications from minorities.

This position reports to the Assistant Dean of Student Services. This position provides academic guidance and advising for prospective, newly enrolled, and continuing postsecondary adult learners whose academic goals include obtaining traditional academic or technical education, transfer education, or continuing education for personal and professional growth. This position will operate in a manner designed to support departmental and division goals through continuous improvement in team work, effective use of technology, and the delivery of high quality academic support services to students.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Provide comprehensive academic advising services for a minimum of 150 students in addition to students that will walk-in during walk-in periods.
• Assist a diverse student population, with choosing realistic educational objectives, academic majors, and provide assistance with preparation to transfer to a four- year institution if included in student goals.
• Follow up with a minimum of 150 students as needed throughout a semester (a minimum of 3 times a semester)
• Schedule enrollment sessions for a minimum of 150 students at the beginning of each enrollment period
• Schedule and complete degree/certificated checks for a minimum of 150 students in addition to students from assigned programs and potential graduates across the range of college disciplines and programs.
• Follow up with students 24-48 hours of first initial contact
• Provide quality academic advising that includes assessment of individuals’ civilian education and training, military training and experience from Joint Services Transcript (JST) and/or Community College of the Air Force (CCAF) transcript, work habits, interests, skills, personal traits, and physical capabilities.
• Develop expertise in advising/assisting military-affiliated students with, but not limited to, utilizing GoArmyEd, accessing MyCAA, requesting transcripts of military training and experience (JST or CCAF), requirements of Service members Opportunity Colleges (SOC) and SOCAD programs, referring veterans appropriately.
• Track goal and degree/certificate completion of each assigned (minimum of 150) students each semester
• Work collaboratively with the Assistant Dean of Student Services, the Dean and Associate Dean of Enrollment Management / Student Services, and, other administrators across the college to implement and promote student retention efforts.
• Provide accurate and timely advice to students regarding scheduling, attendance, academic progress, curriculum changes, and college policies by meeting individually with students and through small/large group sessions.
• Provide timely advisement information, consultation, and training to faculty advisors across the institution at all college locations as needed.
• Provide quality academic advising that includes assessment of individuals' education and training, work habits, interests, skills, personal traits, and physical capabilities
• Assess and interpret assessment information in reading, writing, and math for incoming and continuing students including students for whom English is not their primary language, traditional and transfer students, and occupational program students.
• Attend professional development opportunities related to the role and function of a Student Success Advisor
• Provide academic plans for students placed on academic probation, financial aid warning and/or financial aid exclusion
• Assist students in completing Financial Aid Exclusion Appeals
• Provide accurate information regarding certificates and programs available at the Kansas City Kansas Community College Technical Education Center (TEC)
• Inform students of available support services and provide assistance as needed in accessing them. Make appropriate referrals for tutoring, career, housing, and external counseling services.
• Provide specialized advising interventions for students potentially deemed to be at academic risk (Early Alert) including but not limited to first generation students, non-traditional adult learners, technical program students, and English language (ESOL) learners.
• Consult with program coordinators as needed on program and course-related issues.
• Assist with the coordination and presentation of orientation programs and activities for new students and for potential students completing campus visits.
• Assist with off-campus advising and enrollment, and orientation of new and transfer students within and outside of the community.
• Maintain confidentiality in all matters pertaining to students and to the Student Advising Center.
• Assist in special recruitment events at high schools within and outside the local community
• Provide general Financial Aid counseling for students

SUPERVISOR RESPONSIBILITIES

None.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Effective written, oral, and interpersonal communication skills.
• Organized, student-centered, detail oriented self-starter, team player.
• Verifiable history of positive customer service orientation.
• Demonstrated understanding of and verifiable successful experience in working with diverse populations of adult learners.
• Knowledge of and experience in effective use of knowledge basic personal productivity and communications hardware, Microsoft^© Office Suite software, and basic internet applications to support data mining and personal productivity software and hardware

EDUCATION and/or EXPERIENCE

• Master’s degree in education, student support services, educational administration, or a closely related field required.
• 2-years full-time experience reasonably related to position responsibilities. Experience in a postsecondary educational setting preferred. Community or two-year college experience preferred.
• Bilingual in Spanish preferred

SALARY: $25.00 per hour, 25 hours a week

FLSA STATUS: Non-Exempt

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit.  Occasionally the employee will bend or twist at the neck more than the average person.  While performing the duties of this job, the employee may occasionally push or lift items.  The employee is directly responsible for safety, wellbeing, and work output.

Specific vision abilities required by this job include close vision such as the ability to read handwritten or typed material, and the ability to adjust focus. The position requires the individual to meet multiple demands from several people and interact with the public and other staff.