EMPLOYMENT OPPORTUNITY
 
TECHNICAL ASSISTANT – INFORMATION SERVICES
 to the ACADEMIC/EVENT SCHEDULING PROCESS MANAGER

1. Maintains confidentiality in all matters regarding Academic and Event Scheduling Actively and fully participate as a professional member of the Information Services division
2. Maintains and schedules meetings, appointments, travel, and events as directed by the Academic/Event Scheduling Process Manager
3. Provides positive initial contact for stakeholders to the Central Scheduling Office and assist walk-ins for assistance. Conduct event follow-up inquiries with customers
4. Prepares various types of correspondence and other written communications for both internal and external distribution as directed by the Academic/Event Scheduling Process Manager
5. Relays all messages – clearly and accurately
6. Answers phone and replies to voicemail or email inquiries within one business day
7. Directs any concerns to the Academic/Event Scheduling Process Manager
8. Maintains confidentiality of sensitive and/or privileged information by assuring security and appropriateness of both verbal and written communications
9. Receives and reviews event request form submissions for college related and community related events held at KCKCC to ensure accurate information is completed
10. Contact customers for questions regarding event request forms that require further information
11. Initiates resource requests in Ad Astra to initiate workflow
12. Post daily events about meeting and conference room usage at the main campus during the week
13. Maintains the Outlook Featured Events calendar for KCKCC administration
14. Prints weekly event reports for Academic/Event Scheduling Process Manager
15. Perform other duties as assigned

1. Thorough computer skills in Microsoft Office Suite, help desk and inventory management applications
2. Excellent communication skills, both oral and written
3. Commitment to accuracy and attention to details
4. Ability to work with minimal supervision
5. Experience in professional office procedures
6. Willingness to participate in continuous professional development
7. Must possess a pleasant telephone voice and demeanor and the ability to answer questions concerning
   the college
    

EDUCATION and/or EXPERIENCE

1. High school diploma or equivalent required; Associates degree or college coursework in secretarial procedures, computer skills, human relations in business environment preferred
2. Minimum of three years secretarial/office experience required
3. Experience with Ad Astra preferred
    
   PHYSICAL DEMANDS
   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    
   While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit.  Occasionally the employee will bend or twist at the neck more than the average person.  While performing the duties of this job, the employee may occasionally push or lift items.  The employee is directly responsible for safety, wellbeing, and work output.
    
   Specific vision abilities required by this job include close vision such as the ability to read handwritten or typed material, and the ability to adjust focus. The position requires the individual to meet multiple demands from several people and interact with the public and other staff.
    
   FLSA STATUS:    Non-Exempt
    
   SALARY:             $27,500-32,500 per year ($13.22-15.63 per hour)
    
   APPLY BY:    January 20, 2017