Reporting directly to the Director of Student Advising Center, the Technical Assistant shall be responsible for:
 
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

1. Providing support for the Student Advising Center and its staff.
2. Serving as the receptionist for the Student Advising Center while consistently presenting a positive, friendly and helpful demeanor.
3. Answering the telephones, taking messages, making appointments, and securing transcripts for the personnel in the Student Advising Center.
4. Processing correspondence and documents for the personnel in the Student Advising Center.
5. Preparing bulk mailings for Student Advising Center.
6. Maintaining file system and performing regular filing duties for the Student Advising Center.
7. Maintaining the general appearance of the reception area as well as informational materials.
8. Acting as a note taker for various meetings, conferences, workshops, etc. as designated by the Director of Counseling and Advising.
9. Assisting with enrollment services as assigned by the Director of Student Advising Center.
10. Become familiar with various campus resources to provide informed assistance to students, college employees, and the public.
11. Maintaining confidentiality of all information in the Student Advising Center.
12. Performing data entry to maintain the electronic information system.
13. Ordering, maintaining and organizing office supplies in the work room.
14. Training and monitoring work study students.
15. Scheduling campus visits from other colleges.
16. Scanning documents and transcript for the staff of the Student Advising Center.
17. Edit and update the Student Advising Center page through MyDotte.
18. Send out texts to students through TextMe about Student Advising Center.
19. Create, update and maintain databases in Microsoft Access for data entry purposes.
20. Assisting in task as assigned by Director of Student Advising Center (Duties as assigned).

 
CONSULTING TASKS:

1. Assisting all professional employees in the Student Advising Center in assessing, developing and providing services for students.
2. Assisting “walk-in” students, staff, faculty and visitors to obtain information regarding campus services and resources.
3. Assisting with students with questions regarding services offered through the Student Advising Center Assisting with all main campus enrollments.
4. Assisting with all main campus enrollments.
5. Assisting with the college’s compliance with FERPA and other federal regulations.

 
 
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 
 
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
 

1. Must be computer literate, including knowledge of Microsoft Office and current word processing software.
2. Must have good oral and written communication skills.
3. Ability to work well with a wide variety of individuals on a consistent basis
4. Must demonstrate a consistent pleasant demeanor on the phone and in the reception area.
5. Must be able to work with minimal supervision and to initiate and work on a project independently.
6. Must be able to work under the pressure of deadlines, stress and multiple tasks.

 
 
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit.  Occasionally the employee will bend or twist at the neck more than the average person.  While performing the duties of this job, the employee may occasionally push or lift items.  The employee is directly responsible for safety, wellbeing, and work output.
 
Specific vision abilities required by this job include close vision such as the ability to read handwritten or typed material, and the ability to adjust focus. The position requires the individual to meet multiple demands from several people and interact with the public and other staff. 
 

1. Visual ability sufficient to operate computer and office equipment
2. Hearing ability sufficient to answer telephone and assist patrons of the College.

 
EDUCATION and/or EXPERIENCE:

1. High School diploma or equivalent required
2. College coursework in secretarial procedures is preferred
3. Minimum of one year secretarial/office experience required

 
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit.  Occasionally the employee will bend or twist at the neck more than the average person.  While performing the duties of this job, the employee may occasionally push or lift items.  The employee is directly responsible for safety, wellbeing, and work output.
 
Specific vision abilities required by this job include close vision such as the ability to read handwritten or typed material, and the ability to adjust focus. The position requires the individual to meet multiple demands from several people and interact with the public and other staff.
 
 

1. Visual ability sufficient to make correct change at cash register.
2. Hearing ability sufficient to assist customers.

 
SALARY:             $25,301.84 plus benefits
                             
WORK HOURS (FULL TIME POSITION):
 
AUGUST – DECEMBER / JANUARY – MAY:
 

• 11:00 am – 7:30 pm Monday through Thursday (When classes are in session.
• 8:00am – 4:30j pm Friday (Also Monday – Thursday when classes are not in session.

 
JUNE – JULY:
 

• 7:30 am – 5:30 pm Monday through Thursday
• College is closed on Fridays during the Summer Semester