Reporting directly to the Dean of Information Services/CIO, this full-time position serves as the customer service contact for the Resource Center.  The Pioneer Career Center is in an exciting period of growth and development.  We are currently searching for a person with superlative customer service skills to function as a positive ambassador for the Center.
 
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
 

1. Open the Resource Center and ready all equipment for staff and student use.
2. Check in periodicals as they arrive, deliver to mail boxes and maintain periodical collection.
3. Assist students with computers as needed.
4. Complete photocopy requests and notify instructors of completion.
5. Maintain areas where resource materials are kept.
6. Assist students and faculty in online database searches.
7. Assist students and faculty during research with books, other printed materials and audio-visual equipment.
8. Facilitate COMPASS testing.
9. Maintain copier and other supplies as needed.
10. Assist students with filling out financial aid applications and student loan paperwork.
11. Assist prospective students with filling out the online application.
12. Assist students with accessing Web Advisor.
13. Proctor various credentialing testing as needed.

 
CONSULTING TASKS:

1. Assist the Receptionist/Technical Assistant as needed.
2. Assist the Receptionist/Technical Assistant with mailings, copying projects and maintaining proper
    signage for special events.
3. Assist with enrollment as needed.
4. Other duties as assigned.

 
SUPERVISORY RESPONSIBILITIES:

1.  None

 
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

1. Strong interpersonal and customer service skills.
2. High level of professionalism.
3. Excellent organizational skills and attention to detail.
4. Ability to multi-task.
5. Punctuality.
6. Ability to work with a wide variety of personalities, ages, and temperaments.

 
EDUCATION and/or EXPERIENCE:

1. High School diploma or equivalent required.
2. One year Receptionist or Secretarial experience preferred

 
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit. Occasionally the employee will bend or twist at the neck more than the average person. While performing the duties of this job, the employee may occasionally push or lift items. The employee is directly responsible for safety, wellbeing, and work output.
 
Specific vision abilities required by this job include close vision such as the ability to read handwritten or typed material, and the ability to adjust focus. The position requires the individual to meet multiple demands from several people and interact with the public and other staff.
 
 
SALARY:                $24,165.10
(If a current KCKCC employee is selected for this position, consideration will be given to his/her current salary.)
 
APPLY BY:             AUGUST 6, 2015
 
The intent of this job description is to provide a representative summary of the essential functions that will be required of position given this title and should not be construed as a declaration of specific duties and responsibilities of any particular position. Employees will be assigned specific job related duties through their hiring department. Specific job related duties assigned by hiring department shall be consistent with the representative essential functions listed above and shall not be expanded in role or scope.