EMPLOYMENT OPPORTUNITY

Job title: Veterans Certifying Specialist II
Division: Student Affairs
Department: Military and Veterans Center
Reports to: Director of Military Veteran
Supervises: Student Employees
Position type: Full-Time
FLSA Status: Non-Exempt
 

JOB PURPOSE:
The Specialist II works with the Director of Military Veteran in the administration of all programs and services for Kansas City Kansas Community College (KCKCC) military-affiliated students. Specifically, the Coordinator works collaboratively with other KCKCC Faculty and Staff, and external constituencies, on initiatives for KCKCC Military and Veteran Students. The Specialist II serves as a Certifying Official and provides expertise in Veteran Affairs (VA) educational benefits while working with all Military and Veteran students attending KCKCC.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Serve as the front line staff member for serving all military and veterans students in the KC Metro, online, and all KCKCC locations.
• Serve as a VA Certifying Official to ensure proper and timely submission of VA certifications for all KCKCC Military and Veteran students.
• Collaborate with Admissions Representatives, Student Success staff and other faculty and staff on the provision of services for all KCKCC students who are service-connected; military members, Veteran, Military Dependents, or other groups.
• Serve as the advisor to the Student Veterans of America organization with outreach and programs for student veterans.
• Design and promote programs designed to enrich KCKCC’s military population through student networking and career opportunities.
• Prepare and present educational classes on VA educational benefits to Advising, admissions, and other departments as requested.
• Develop surveys for Military and Veteran students to collect valuable feedback on how KCKCC can better serve its military population.
• Serve as resource and reference for all military and veteran-related questions from KCKCC affiliated individuals and non-KCKCC affiliated individuals.
• Collaborate with Career Development team to support all military and veteran students with career fairs and events centered on military and veteran students.
• Establish and maintain effective working relationships with local, state, and federal agencies and entities that serve Veterans and or Military members.
• Represent KCKCC with military/academic organizations, such as NAIMES, CCME, DODWW, NAVPA, AVECO, and the state ACME.
• Correspond by email and phone with military and veteran student promptly.
• Develop content and maintain presence on KCKCC Veteran’s Facebook page.
• Work with Veterans Affairs on all issues that effect a student’s certification status.
• Supervise the Student Staff to include training, scheduling and monthly counseling.
• Assists military and veteran students in the completion of VA paperwork needed for military evaluation for military credit.
• Collaborates with Business Office regarding the receipt and payments of veteran’s benefits.
• Abides with the college’s compliance with FERPA and other federal regulations.
• Assists students by providing information about KCKCC payment options and processes.
• Assists and coordinates with students to complete the KCKCC admissions, advising and enrollment processes.
• Refers students to appropriate KCKCC contacts for specific assistance.
• Supervises, trains, develops and evaluates all center student employees.
• Exceptional written and verbal communication skills.
• Proficiency using Microsoft Word, Excel, Outlook e-mail, and internet.
• Ability to work well with individuals of diverse cultural and educational backgrounds and age groups.
• Must be able to handle difficult situations with diplomacy.
• Ability to maintain the confidentiality of all matters and information.
• Must be able to work with minimal supervision and to initiate and work on projects independently.
• Capacity to prioritize and manage multiple projects and deadlines.
• Willingness to work overtime hours during enrollment peak times.
• Other duties as assigned.

REQUIRED QUALIFICATIONS AND/OR EDUCATION:

• Bachelor’s degree required.
• Experience maintaining and working with computer or web-based database.

PREFERRED QUALIFICATIONS AND/OR EDUCATION:

• Minimum of two years’ experience in veteran’s education benefits position.
• Prior military service.

SALARY RANGE: $36,000- $45,000 annually.
 

WORK SCHEDULE:
Must be able to work a variable schedule/hours to meet operational needs. May require evening and weekend hours.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, and sit. While performing the duties of this job, the employee may occasionally push or lift items.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

APPLICATION DEADLINE: Review of applications will begin May 27, 2019; the position will be open until filled.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, and sit. While performing the duties of this job, the employee may occasionally push or lift items.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TO APPLY: Visit WWW.KCKCC.EDU and click on JOBS for a list of available positions.

• Applicants are to thoroughly complete the online application (do not reference resume) and attach the required transcript(s). Unofficial transcripts will be accepted for the application process. If applicable, official transcripts for all the degree(s) awarded must be submitted to Human Resources within 10 days of the first day of employment.
• Three (3) professional references with phone number and email addresses are required.
• College screening committee is responsible for application review and interviews. The final candidate(s) selected to be hired will be made by the hiring supervisor.
• Successful completion of a background check on all persons recommended for employment is required. Individual hiring departments may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised upon development of other duties and changes in responsibilities.

EOE/M/F/Vet/Disabled