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Technical Assistant Student Success Center
Title:Technical Assistant Student Success Center
Location:Main Campus
Posting Date:N/A
Initial Screening Date:N/A



Division: Vice President of Student Affairs
Department: Student Success Center
Job title: Technical Assistant Student Success Center
Reports to: Lead Advisor
Position type: Full-Time
FLSA Status: Non-Exempt


  • Providing support for the Student Success Center and its staff.
  • Serving as the receptionist for the Student Success Center while consistently presenting a positive, friendly and helpful demeanor.
  • Answering the telephones, taking messages, making appointments, and securing transcripts for the personnel in the Student Success Center.
  • Processing correspondence and documents for the personnel in the Student Success Center.
  • Preparing bulk mailings for Student Success Center.
  • Maintaining file system and performing regular filing duties for the Student Success Center.
  • Maintaining the general appearance of the reception area as well as informational materials.
  • Providing backup assistance to the placement coordinator with placement testing.
  • Assisting students in the Student Success Center computer lab.
  • Acting as a note taker for various meetings, conferences, workshops, etc. as designated by the Lead Advisor of the Student Success Center.
  • Assisting with enrollment services as assigned by the Lead Advisor of the Student Success Center.
  • Become familiar with various campus resources to provide informed assistance to students, college employees, and the public.
  • Maintaining confidentiality of all information in the Student Success Center.
  • Performing data entry to maintain the electronic information system.
  • Ordering, maintaining and organizing office supplies in the work room.
  • Training and monitoring work study students.
  • Scheduling campus visits from other colleges.
  • Scanning documents and transcript for the staff of the Student Success Center.
  • Edit and update the Student Success Center page through MyDotte.
  • Send out texts to students through Regroup about Student Success Center.
  • Create, update and maintain databases in Microsoft Access for data entry purposes.
  • Assisting in task as assigned by Lead Advisor of the Student Success Center (Duties as assigned).


  1. Assisting all professional employees in the Student Success Center in assessing, developing and providing services for students.
  2. Assisting “walk-in” students, staff, faculty and visitors to obtain information regarding campus services and resources.
  3. Assisting with students with questions regarding services offered through the Student Success Center.
  4. Assisting with all main campus enrollments.
  5. Assisting with the college’s compliance with FERPA and other federal regulations.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 


  • Must be computer literate, including knowledge of Microsoft Office and current word processing software.
  • Must have good oral and written communication skills.
  • Ability to work well with a wide variety of individuals on a consistent basis
  • Must demonstrate a consistent pleasant demeanor on the phone and in the reception area.
  • Must be able to work with minimal supervision and to initiate and work on a project independently.
  • Must be able to work under the pressure of deadlines, stress and multiple tasks.


  • High School diploma or equivalent required.
  • Minimum of one year secretarial/office experience required.


  • College coursework in secretarial procedures is preferred.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit.  Occasionally the employee will bend or twist at the neck more than the average person.  While performing the duties of this job, the employee may occasionally push or lift items.  The employee is directly responsible for safety, wellbeing, and work output.

Specific vision abilities required by this job include close vision such as the ability to read handwritten or typed material, and the ability to adjust focus. The position requires the individual to meet multiple demands from several people and interact with the public and other staff.

  1. Visual ability sufficient to operate computer and office equipment
  2. Hearing ability sufficient to answer telephone and assist patrons of the College.

SALARY:   $14.47 per hour plus benefits.



  • 9:00 am – 6:00 pm Monday through Thursday
  • 8:00am – 4:30 pm Friday


  • 7:30 am – 5:30 pm Monday through Thursday
  • College is closed on Fridays during the Summer Semester

To Apply Submit:

  • Kansas City Kansas Community College employment application online found at WWW.KCKCC.EDU, click on Services then select Employment Opportunities for a list of positions applying for.
  • Applicants are to thoroughly complete the online application- do not reference resume. Other attachments such as cover letter, resume, or transcript(s) can also be uploaded to the online application.
  • Three (3) professional references with phone number(s) and email addresses are required.
  • College screening committee is responsible for application review and interviews. The final candidate (s) selected to be hired will be made by the hiring supervisor.  
  • Successful completion of a background check on all persons recommended for employment is required.


APPLICATION DEADLINE: August 10, 2018, then open until filled.

The intent of this job description is to provide a representative summary of the essential functions that will be required of position given this title and should not be construed as a declaration of specific duties and responsibilities of any particular position. Employees will be assigned specific job related duties through their hiring department. Specific job related duties assigned by hiring department shall be consistent with the representative essential functions listed above and shall not be expanded in role or scope.



KCKCC is an Equal Employment Opportunity Institution.

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