EMPLOYMENT OPPORTUNITY

Admissions Information Specialist

 

KCKCC is an Equal Opportunity/Affirmative Action Employer and

encourages applications from minorities.

 

Reporting directly to the Director of Admissions and First Year Experience, the Admissions Information Specialist shall be responsible for the following duties:

 

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Provide excellent customer service to prospective students/families, current students, staff, and faculty providing general information and referrals for services to appropriate college personnel, divisions, or departments.

• Serve as a resource to students, faculty, and staff regarding the enrollment process including applications for admission, financial aid, placement testing, student support services, and the location of campus offices.

• Promptly and professionally answer phone calls and respond to email inquiries with accurate information.

• Assist students with completion of applications and questions regarding the application process/status.

• Update the admissions calendar with KCKCC campus related events, student visits, tours, and campus activities/events.

• Maintain a current and updated list of college personnel and contact information.

• Produce the informational PowerPoint presentation for the Information Center monitors at the front entrance of Jewell and in the Admissions Office.

• Process and distribute incoming/outgoing mail.

• Receive, scan, and link student documents.

• Enter prospective student information into the admissions databases/systems.

• Generate student and student worker IDs.

• Knowledge of admissions policies, procedures, and practices specific to the academic catalog, day/week regarding enrollment, drop/adds, withdrawals.

• Order office supplies and promotional materials.

• Maintain confidentiality of student records and compliance with FERPA and other federal regulations.

• Assist with campus tours and college promotional events as needed.

• Provide direct support to the Director of Admissions and First Year Experience.
• Performing other duties as assigned by the Director of Admissions and First Year Experience.

ADDITIONAL DUTIES AND RESPONSIBLITIES

• Performing various routine office responsibilities, i.e. filing, organizing files, bulk mailing, etc.

• Provide back up to KCKCC main switchboard when operator is unavailable.
• Ensure out of office responses are in place during college closings.

SUPERVISOR RESPONSIBILITIES

None

 

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to confidently operate a computer with speed, accuracy, and efficiency.

• Outstanding written and oral communications skills.

• Superior interpersonal skills which facilitate working with individuals of various abilities and capabilities, from various ethnic, cultural and age groups.

• Excellent organizational skills and attention to detail.

• Quick learner to become familiar with faculty/staff names and positions, college policies and procedures, and campus geography/locations.

• Ability to work well individually and with coworkers.

• Ability to work with minimal supervision.

• Must have an understanding of the urban, open-door, comprehensive community college.

• Scanning and linking functions of student’s records.

• Working knowledge of a web-based student information system – DATATEL preferred.

• Demonstrated proficiently of Microsoft office products and email/calendar systems.

• Ability to regularly demonstrate professionalism and exceptional customer service, ensuring punctuality and dependability.

EDUCATION and/or EXPERIENCE

• High school diploma or equivalent required. Associates Degree preferred.
• Two years of customer service experience preferred.
• One year of experience working in a professional office setting preferred.
• Fluent Spanish speaker preferred.
• Scanning and imaging experience preferred.
• Knowledge of a higher educational system, especially community college atmosphere is preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Visual ability sufficient to perform computer and office equipment.
• Hearing ability sufficient to answer telephone and assist patrons of the College.
• Prolonged sitting and light lifting.

SALARY: $27,500 - $32,500 per year ($13.22-$15.63 per hour)

(If a current KCKCC employee is selected for this position, consideration will be given to his/her current salary.)

 

FLSA STATUS: NON-EXEMPT

 

APPLY BY: March 3, 2017

 

The intent of this job description is to provide a representative summary of the essential functions that will be required of position given this title and should not be construed as a declaration of specific duties and responsibilities of any particular position. Employees will be assigned specific job related duties through their hiring department. Specific job related duties assigned by hiring department shall be consistent with the representative essential functions listed above and shall not be expanded in role or scope.

 

PLEASE NOTE: INTERVIEWS MAY BE SCHEDULED VIA EMAIL.

 

PLEASE COMPLETE A KCKCC APPLICATION WHICH MAY BE FOUND AT WWW.KCKCC.EDU UNDER EMPLOYMENT OPPORTUNITIES.

 

IF A POSITION REQUIRES A DEGREE, PLEASE ATTACH COPY OF TRANSCRIPTS TO YOUR APPLICATION. OTHER ATTACHMENTS SUCH AS COVER LETTER OR RESUME CAN ALSO BE UPLOADED AND ATTACHED TO THE APPLICATION.