Reporting directly to the Dean of Enrollment Management. Provide leadership to plan, organize and manage all of the activities related to the Records Department, serving as the official authorized keeper of the College’s student records. 
 
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: 

1. Hire, supervise and evaluate the Records and Registration Personnel.
2. Organize and administer the records, registration and graduation functions, including transcript evaluations, and the in order to provide maximum service to students while ensuring efficient and effective workflow.
3. Lead initiatives as deemed by the Dean.
4. Supervision the coordination, evaluation and certification of al graduation applications, while overseeing the complete graduation process to include all elements of the rehearsal and ceremony.
5. Responsible for collecting, recording, maintaining and reporting of student records within FERPA guidelines, e.g., grades, registration data, transcripts, mid-term verification, athletic eligibility.
6. Provide leadership and develop appropriate recommendations for the implementation of related technology application in support of enhanced services offered through Registration and Records.
7. Develop and administer the departmental budget.
8. Problem solve the research, analysis and resolution of student disputes as they relate to records and registration.
9. Collaborate with administrators, deans, faculty, IT and student advisors to facilitate and improve services to students, including catalog and registration/records policy questions.
10. Serve as a member of the Academic Policies Committee.

  
ADDITIONAL DUTIES AND RESPONSIBILITIES:

1. This job description is not intended to be all inclusive and the employee will also perform other reasonably related duties as assigned by the Dean.
2. Participate in professional development activities and serve on college committees that support the goals and objectives of the division of the college.
3. Provide back-up for records and registration services, including registering students, issuing transcripts, answering phones, scanning, reporting grades and working special events.

CONSULTING TASKS:

1. Work collaboratively with all KCKCC departments to address the needs and concerns.
2. Work with the Student Advising Office to provide support and advice to degree completion students that is consistent with established policy and procedures.
3. Assist with day, evening and weekend enrollment and registration activities.
4. Assist in planning and organizing all enrollments at KCKCC.
5. Assist with the college’s compliance with FERPA and other federal regulations.
6. Assist with the marketing/recruitment plan.

 
SUPERVISOR RESPONSIBILITIES:

1. Hire, Supervise and Evaluate Admissions & Registration Personnel.
2. Supervise the coordination, evaluation and certification of all graduating applications, while overseeing the complete graduation process to include all elements of the rehearsal ceremony.

 
QUALIFICATION REQUIREMENTS:
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
 
REQUIRED SKILLS, KNOWLEDGE AND ABILITIES:

1. Ability to operate a computer in areas as Desktop Publishing, Microsoft Word, PowerPoint, Excel and Access.
2. Must have exceptional written and verbal communication skills.
3. Ability to work well with individuals with varying personality traits, abilities, and capabilities, both on the telephone and in person.
4. Must be able to handle difficult situations with diplomacy.
5. Ability to maintain confidentiality of all matters and information.
6. Must possess a pleasant telephone demeanor and ability to answer questions about the college with a sense of pride.
7. Must have the ability to organize work well and operate with composure under the pressure of deadlines.
8. Must be able to work with minimal supervision, and to initiate and work on projects independently, as time permits.
9. Must be flexible enough to work on more than one project at a time.
10. Working knowledge of a web-based student information system-DATATEL preferred.
11. Experience with production of a variety of media (social media) promotional literature and display materials.

 
EDUCATION AND/OR EXPERIENCE:

1. Master’s degree required in student services, educational administration or a related area.
2. A proven track record of successful supervisory experience in a people-oriented environment.
3. 3 years of direct experience or 5 years in a related area. Preferred 5 years of direct experience in a community college setting.
4. Demonstrated understanding of the application of technology to deliver Records and Registration services.
5. A proven record in working successfully with diverse populations.
6. A positive attitude and ability to plan and adapt to change.
7. Ability to collaborate effectively with college departments and cross-functional teams.
8. Strong interpersonal, oral and written communication skills.

 
PLEASE NOTE:  IF A POSITION REQUIRES A DEGREE, PLEASE ATTACH COPY OF TRANSCRIPTS TO YOUR APPLICATION. OTHER ATTACHMENTS SUCH AS COVER LETTER OR RESUME CAN ALSO BE UPLOADED AND ATTACHED TO THE APPLICATION.
 
 
PHYSICAL DEMANDS:
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit.  Occasionally the employee will bend or twist at the neck more than the average person.  While performing the duties of this job, the employee may occasionally push or lift items.  The employee is directly responsible for safety, wellbeing, and work output.
 
Specific vision abilities required by this job include close vision such as the ability to read handwritten or typed material, and the ability to adjust focus. The position requires the individual to meet multiple demands from several people and interact with the public and other staff.
 
                                   
SALARY:         $65,000 plus fringe benefits
 
 
APPLY BY:      October 12, 2015